Terms of Use and Privacy Policy

Order Confirmation

Our automated order confirmation to you does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. At any time after receipt of your order, we may accept, decline, or place quantity or other limits on your order for any reason. We may impose these limits on a per-person, per-household, per-order, or any other basis. If we reject, limit, or otherwise modify your order, we will attempt to notify you using the e-mail address you provide to us. If we cancel an order or part of an order that we’ve already charged you for, we’ll refund you the full amount of the canceled portion of the order.

Shipping Information

In-stock merchandise is usually shipped within 2 business days, once billing information has been verified. Please be sure to provide complete shipping and billing information to avoid possible delays.

As our shipping rates are calculated real-time based on the product weight and shipping weight, the final shipping charge is only viewable from the order confirmation screen. All orders are shipped UPS Ground unless otherwise specified and should be received within three to five business days from shipping date when shipped within the contiguous USA. Please note that UPS can ship only to physical addresses, so if a P.O. Box address is specified, we may call you to request an alternate address.

2-Day and Next-Day delivery is available on most items and must be requested before 10:30am PST in order to ensure on time delivery. All 2-day and Next-Day orders must ship to a physical address (no PO boxes).

If the total order weight is less than 1 pound, we may ship First Class US Postal Service to save you money. We will refund any extra shipping costs, if applicable.

An address correction fee will apply if we have to change the shipping address of an order that has already been shipped.

Items that are oversized/overweight are subject to additional shipping charges. We will contact you by e-mail or phone with exact shipping charges.

shipping map

Price Matching

At West Coast Uniforms and Accessories we strive to provide our customers with the best value and price, however, we do realize, on occasion, a competitor will have a better price. If you find an item sold by us advertised on the internet for a lower price, we will do all that we can to match the price of the item. To make sure you receive the exact product at the right price certain restrictions do apply. Please bare in mind that wholesalers and manufacturers often negotiate different prices with resellers and the prices we pay aren’t necessarily the same as the price negotiated by our competitors.  For this reason, we will always do our best to price match, but it would be bad business for us to go negative on a sale.

  • The product must be an item that we currently offer for sale and maintains as a standard stocking item.

  • Sorry, resellers and distributors do not qualify.

  • Promotion applies to new and unused products only.

  • Ad errors, close-outs, and clearances are excluded.

  • The product must be identical to the one being advertised at a lower price.

  • Price matching cannot be combined with other offers.

  • Price matching is limited to authorized distributors of manufacturer’s product being advertised.

  • Valid proof must be provided at the time of purchase in order to receive the price match.

  • Offer excludes all items on auction sites, international sellers, or member sites.

  • We reserve the right to terminate the program at any time without advance notice.

  • While we love to give you the best deals possible, we might not be able to combine price matching with other offers.

Email info@wcuniforms.com or call (855)WCUNIFORMS or (855)452-4440 for complete details.

Return Policy

We want you to be completely satisfied with every purchase you make with us. Within 10 days of receipt, you may exchange or return any non-tailored and non-custom item in its original condition.

Please contact customer service at orders@wcuniforms.com or call us at (855)452-4440 to request a return or exchange form. We will email a return/exchange form. You will need to complete the required information fully and include the return/exchange form in the package to be returned.

We will refund or credit the value of the item and any taxes that were charged (except where an item is repaired and returned). Shipping charges are nonrefundable unless the return is related to an error by us.

Special order items or items that have been altered, decorated, engraved, customized, or otherwise embellished at the request of a customer cannot be returned unless the return is related to an error by us.

All clearance items are sold “as is” and cannot be returned.

Gift certificates cannot be returned or redeemed for cash or credit, except where required by law.

Returns for products that are Hazardous Materials or ORM-D (including but not limited to self-defense sprays, chemical kits, select first aid kits and components, road flares, and fire extinguishers) cannot be accepted. If you are unsure if the product you are returning is a Hazardous Material or ORM-D, please contact West Coast Uniforms and Accessories Customer Service.

The original packing slip should accompany all returns or the return must include the original order number associated with the return.

Privacy Policy

West Coast Uniforms & Accessories is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you’ll find valuable. If you would rather not receive this information, you may send an e-mail to info@wcuniforms.com with “unsubscribe” as the subject line.

West Coast Uniforms & Accessories does not sell, trade or rent your personal information to others. At wcuniforms.com we want you to have the best shopping experience possible. We deeply value the relationship we have with our customers and are committed to responsible information handling practices.

We reserve the right to change, modify or amend this policy at any time. If we make any significant change(s) to this policy they will be shown on this page, highlighted with an ‘effective from’ date.

Information Disclosure

This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the support of your use of the wcuniforms.com website. We may use your email address or phone number to contact you if we have questions about your order. We will not rent, sell or exchange your names to third-party companies for their marketing purposes.

Website Cookies

When you visit our website small text files known as “cookies” will be stored on your computer’s hard drive. Cookies do not contain personally identifying information and do not give us control over your computer. The information that we store in cookies is used to track your activity at our website and to access your individualized settings (such as your online shopping cart) to make your visit more convenient and to make it unnecessary for you to re-enter this information when you make return visits to our site.  We also may collect certain technical information from your computer when you visit our website. This technical information may include your Internet Protocol (IP) address, your computer’s operating system and browser type. Except in the case of IP addresses, this technical information cannot be used to identify you personally. Further, we do not normally use IP addresses to identify anyone. We may do so, however, to identify abuse to our website or other unauthorized activities. Most browsers can be set to prevent cookies or to notify you when one is being placed. Although cookies are not necessary to view our site, we recommend their use for the best experience possible.