Frequently Asked Questions

A: It's all us – a veteran U.S. Coast Guard, EMT, and police owned business from sunny San Diego [Don't worry, we're not shipping from San Diego often now - To reduce overall transit times, most of our products ship from a fulfillment warehouse in Michigan].

We've been outfitting heroes like you with top-notch gear since 2013. Think of us as your trusty sidekick in gear form!

A: Because we've been in your boots, we pick gear that we know will stand up to the challenge. Plus, we're BBB accredited to their A+ standard, which means we're serious about quality and service.

A: Super quick! While many orders ship out same-day, we always hustle to process within 48 hours because we know the drill - you need your gear, and you need it now.

You bet! We offer free standard shipping on all domestic orders over $250. For orders under $250, shipping rates will be calculated based on where your order will be shipping to.

A: Sure thing. With Seel Worry-Free, we offer optional shipping insurance for that extra peace of mind. It's smooth sailing with us. The fee for their service is a variable percentage of the value of the goods in your order.

A. Yes. You'll get tracking notifications by email and SMS, so you're always in the loop. You'll even be told when your order is "Out for delivery" and when it has been "Delivered". So you can retrieve your package before those sticky-fingered porch pirates come by.

We process orders QUICKLY (most ship out same day), but if you need to make changes or cancel, contact our customer service team at 855-452-4440 ASAP! If your order hasn’t shipped yet, we’ll do our best to accommodate your request.

Great question. Although we started our journey on the West Coast, most of our orders now ship from Michigan. This location helps reduce the transit time for the vast majority of customers. If you are close to Michigan, your order could take as little as 1 day. If you are on either the west or east coast, you may expect 3-4 business days.

A: Absolutely. We guard your privacy like it's our own, sticking to strict security measures. We will NEVER sell or share your info, period.

You can use all major credit/debit cards (Visa, MasterCard, Amex, Discover) or PayPal. Rest assured, our checkout process is secure and encrypted for your peace of mind.

Plus, we offer Buy-Now-Pay-Later options through Sezzle and Affirm! Just a heads-up: Affirm can’t be used for defense items like batons, pepper sprays, and some gun parts.

A: Some products are slow movers. So with these, it doesn't always make sense to keep them on-hand. If you place an order for a product that is displayed as "Backordered" or "Special order", these can take 30-45 days if the manufacturer has it/them available. This can, however, be as short as 2 weeks. It really depends on how quickly the manufacturer holds up their side.

A: If you're not 100% thrilled, we've got a straightforward 30-day return process. We're here to make things right. For reasons that probably do not need an explanation, we cannot accept returns on underwear, batteries, or jewelry. Our full policy can be found here: Terms

Yes, we do! Our digital gift cards are perfect for any occasion.

Available in various denominations, they can be used to purchase any item on our site. They’re a great gift idea for friends and family!

https://wcuniforms.com/collections/gift-cards