Privacy Policy

Commitment to Privacy

At West Coast Uniforms & Accessories, Inc. (WCUniforms), protecting your privacy is at the core of our business. We aim to provide an exceptional shopping experience, valuing the trust you place in us. To that end, we adhere to the highest standards in handling your personal information:

• Non-Disclosure: Your personal information will not be sold, traded, or rented to any third parties.
• Limited Sharing: Information identifying you will only be shared with third parties upon your prior approval.

Use of Information

Your information helps us to personalize your experience by:

• Order Updates: Keeping you informed about your order status.
• Special Offers: Notifying you about new services and exclusive offers.

Opting Out

Should you prefer not to receive such communications, please email info@wcuniforms.com with "Unsubscribe" in the subject line.

Policy Changes

We reserve the right to amend this policy. Significant changes will be posted on this page, along with an "effective from" date.

Order Processing

Order Confirmation

Receipt of an automated order confirmation does not constitute our acceptance of an order or confirmation of an offer to sell.

Order Acceptance

We reserve the right to accept, decline, or limit orders for any reason, imposing restrictions as necessary. Adjustments to your order will be communicated through the contact details provided.

Shipping and Handling

Dropshipping

Some orders are directly shipped from our manufacturers/suppliers. Out-of-stock items will be communicated promptly, usually within hours.

Shipping Information

• Standard Shipping: Orders usually ship within 2 business days, pending billing verification. Accurate shipping and billing information is crucial to avoid delays.
• Shipping Charges: Customers are responsible for shipping costs unless otherwise stated. Ownership transfers upon carrier delivery.
• Expedited Options: Available for most items; must be requested by 10:30 am PST for timely delivery.
• Address Changes: May incur a carrier-imposed fee.

Shipping Insurance

• Recommended: Protects against loss, damage, or theft during transit. Opting out means you accept full risk and responsibility.
• Liability Waiver: We are not liable for uninsured shipments' loss, damage, or theft.

Returns and Refunds

Return Policy

• Authorization Required: Contact us for a Return Merchandise Authorization (RMA) number within 14 days of receipt.
• Condition for Return: Items must be unused, in resalable condition, and in original packaging. Certain items, like undergarments and customized goods, are non-returnable.

Processing Returns

• Return Shipping: Must be prepaid by the customer.
• Restocking Fee: May apply to certain items.
• Refunds: Excluding shipping charges, will be issued for the item's value.

Price Matching

We strive to offer competitive pricing. If you find a lower advertised price online for an identical item, we will attempt to match it, subject to certain conditions and exclusions.

Legal Disclaimers

Compliance Responsibility

It is the buyer's responsibility to ensure compliance with local, state, federal, and international laws regarding the possession and use of our products.

Proposition 65 Warning

Products may contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Visit https://www.p65warnings.ca.gov for more information.

Contact Information

For questions or concerns regarding these terms, please contact us at info@wcuniforms.com or call (855)452-4440.

By using our website and placing orders, you acknowledge and agree to these terms and conditions.